Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our platform:

1.1 Personal Information

• Account Information: Name, email address, username, and password
• Profile Information: Profile picture, bio, educational background
• Contact Information: Phone number, address (if provided)
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

1.2 Learning Data

• Course enrollment and completion data
• Quiz and assessment results
• Progress tracking and learning analytics
• Course materials you access or download
• Discussion forum posts and comments

1.3 Technical Information

• IP address and browser type
• Device information and operating system
• Usage data and interaction with our platform
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide access to courses and learning materials
• Account Management: To create and manage your account
• Communication: To send course updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our platform
• Personalization: To recommend courses and customize your learning experience
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

3.2 Service Providers

We work with third-party service providers who help us operate our platform, including:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics providers

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

3.4 Instructors and Course Creators

Course instructors may access your learning progress and performance data for courses you're enrolled in.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing activities

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze platform usage and performance
• Provide personalized content recommendations

You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

12. Additional Information for Specific Regions

12.1 European Union (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

12.2 California (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information (note: we do not sell personal information).